FAQS

Q1: When will I get my ceramics?

A1: Your ceramics will arrive within 1-2 weeks after purchase. Each piece is handmade in my home studio carefully and precisely packaged to arrive safely. *excludes Ceramic Christmas Trees - see listing details for shipping schedules*

Q2: Can you make the ceramics different colors than shown in the photos?

A1: Yes! Custom orders are available, simply message me through Facebook messenger (link provided on shop) and I will process your request!

Q3: Do you offer returns or exchanges?

A3: Yes, please contact me within 5 business days after your item has arrived and we can discuss how to proceed. *Please note if returning an item for a refund it will not cover shipping costs.

Q4: Can you combine shipping on multiple orders?

A4: Yes shipping can be combined, if shipping charges you per item message me and I can refund you the difference.

Q5: Where can I find your ceramics?

A5: My ceramics are available for purchase online via my Shopify website, Facebook and Amazon.